Will the anodize fade?
Generally, it won't, but I have to tell my customers that if they are banged together really hard when they are shuffled, they will start wearing around the edges. Also, your surface playing area must be a surface that isn't rough or course. Granite seems smooth but it is actually rough on the anodize. The best surfaces are felt, or soft materials found on poker tables. There will be even wear on the edges if they are mixed or shuffled roughly but will still be playable because they will all wear evenly, therefore hard to count.
Can they be fixed?
No, they can't be repaired or fixed.
I want a refund.
All orders are final. Just be sure to mix them softly and watch the surface you play on.
Is there a mat I can buy and roll out to play on when there is a hard surface.
Yes, Amazon sells computer desk top mouse pad like surfaces that come in tubes that you can roll out. I have played with my domino sets for years and haven't had an issue.
Why do they take so long?
The only time I can machine and engrave these custom pieces are usually on the weekend when I can use a machine. This isn't my full-time job.
Do they come in a box?
Yes, I have a white retail type box that I ship them in. Now, I have a black Faux leather type box available.
What is the difference between Tournament and Deluxe?
Tournaments are really nice big dominoes that are a 1/8th of an inch longer and wider. They are both the same thickness.
Can I have a logo engraved?
Most often yes, but there are some logos that have a lot of detail that I can't do because it'll look too busy for the eye.
What type of fonts do you have?
I can usually do any Word font out there. I usually tell my customers to go to www.1001fonts.com or for a nice single line connected font (same price), go to www.singlelinefonts.com
How many letters can I engrave?
I usually say, the more letters you want engraved, the smaller it'll be. Anything over 5 letters is typically $80 more. It's higher if the font is from the font websites above. Also, keep in mind that there is only so much space on the back of the domino that can be engraved on, so long last names will have to downsized, which in turn will make it hard to read.